New Delhi (India), 27th April 2023: Nike, the designer , marketer, and distributor of authentic athletic footwear, apparel, equipment, and accessories, has entered into a new five-year partnership with Cognizant to modernise and support its technological operations. Cognizant would support customers and partners as per the agreement.
Cognizant, based in New Jersey, would also provide onsite and remote support to Nike at all of its facilities worldwide to address any hardware difficulties that might arise for staff members, including those involving laptops and business phones.
The tech company stated in a statement that Cognizant will also offer engineering and back end solutions for all of Nike’s enterprise-wide applications, including mobile apps, computer software, and Nike.com, through Level 1 & 2 support.
According to the press announcement, Cognizant is anticipated to provide Nike with a number of critical capabilities over the following five years, including new self-service capabilities, increased service productivity, and substantial cost reductions.
The partnership between Nike and Cognizant is expected to continue Nike’s digital transformation momentum, which has been fuelled by ongoing investments in capabilities that speed up product innovation, provide unmatched brand distinction, and foster close relationships with Nike customers around the world.
