Centre cuts timeline for public grievance redressal to 21 days
New Delhi, Aug 27 (IANS) The Centre has issued comprehensive guidelines for a time-bound handling of public grievances filed by citizens on an integrated user-friendly CPGRAMS www.pgportal.gov.in portal which will operate as a single window open platform.The timelines for effective grievance redressal have been reduced to 21 days from 30 days…
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