AirAsia Launches Probe as Karnataka Governor Misses Flight despite check-in
Ten News Network
New Delhi, July 28, 2023: AirAsia, the renowned airline, has initiated an investigation into a regrettable incident after Karnataka Governor Thaawarchand Gehlot missed his scheduled Bengaluru-Hyderabad flight.
Governor Gehlot was left waiting at the airport lounge and had already checked in his luggage when the plane departed for Hyderabad without him, leading to a breach of protocol.
The Governor’s team promptly lodged a complaint at the Kempegowda International Airport police station, expressing concern over the oversight.
Sources reveal that Governor Gehlot was set to fly to Hyderabad on Thursday afternoon from Terminal-2, from where he was to proceed to Raichur by road to attend a convocation.
AirAsia, in response to the incident, expressed sincere regrets and assured that a thorough investigation would be conducted, followed by appropriate action.
“We sincerely regret the incident. An investigation is being conducted, and appropriate action will be taken. The senior leadership team of the airline is in contact with the Governor’s Office to address the concerns,” AirAsia stated in a released statement.
The airline reiterated its unwavering commitment to the highest standards of professionalism and adherence to protocol, emphasizing the value they place on their relationship with the Governor’s Office.
The incident has raised eyebrows, and AirAsia is taking the matter seriously to rectify any lapses that may have occurred. The airline’s management remains committed to maintaining the highest level of service and ensuring adherence to established protocols for all their esteemed passengers, regardless of their status.