New Delhi: You’ve probably seen the #BoycottZomato, #BoycottUberEats and #BoycottSwiggy trends on Social Media lately. It’s the fallout of a controversial incident, where a Hindu man cancelled a Zomato order because the delivery executive assigned to him was Muslim.
On Friday, Zomato controversy over food entered the Day-3, when Angry users have started leaving bad reviews on Play Store.
The controversy has spread from one negative feedback to a barrage of negative tweets, reviews and ratings.
Zomato is now caught in a Twitter storm. In a single day, Zomato got over 5,800 one-star ratings on Play Store
On average, its app gets around 300 one-star ratings per day. From July 31, the company received 8,918 reviews, out of which 5,866 were one-star rating, followed by negative reviews.
Defending its move, Zomato in a public letter later said that,
“The halal tag on Zomato is a result of restaurants seeking that distinction — not us as an aggregator,” the company said in the letter, adding, “We provide this information, so that you, as a customer, can make an informed choice about whether you want to eat Halal meat, or not. As an aggregator, it’s imperative that we showcase all the various facets that a restaurant would like us to display to its potential customers.”
