Hilton Mumbai International Airport Wins 2021 TripAdvisor Travelers’ Choice Award
May 14, 2021, MUMBAI, MAHARASHTRA: Hilton Mumbai International Airport today announced it has been recognized as a 2021 Travelers’ Choice award winner. This achievement celebrates businesses that consistently deliver fantastic experiences to travelers around the globe, having earned great traveler reviews on Tripadvisor over the last 12 months. As challenging as the past year was, Hilton Mumbai International Airport stood out by continuously delighting guests.
“This is a great achievement for our hotel, since these are results of valuable reviews from our patrons who are confident to stay with us, with assurance of great quality service and special attention to the Hilton CleanStay program, an industry-leading cleaning standards to ensure hygiene and safety of our guests and team members. This recognition makes us now part of an exclusive group, ranking among the top 10% of listings on TripAdvisor.” said Mr. Ajay Vora, Director of Finance, Hilton Mumbai International Airport. “In this year’s first five months, we have witnessed historic rise of our TripAdvisor ranking. Starting with rank #32 in Mumbai hotels back in January, to today’s rank of #19. All the credit goes to our resilient team who work everyday of the year, dedicated to serve every guest with the light and warmth of Hilton hospitality.”
“Congratulations to all the winners of the 2021 Travelers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”