India: IndiGo, India’s largest airline, today received ‘The Best Partnership Airline with Dubai Airport’ award at the Dubai Airports Excellence Awards. At the award ceremony, Dubai airports honoured IndiGo along with other winners and business partners who have demonstrated their commitment to improve services and deliver exceptional customer experiences at Dubai airports. The CEO of Dubai Airports, Paul Griffiths formally presented the award to the IndiGo team.
Commenting on the awards, CEO Dubai Airports Paul Griffiths said, “This evening is a celebration not only of business achievement, it is a celebration of partnership. Partnership is woven into everything we do. It helps us deliver on our promise to surprise, delight and engage our customers with products, services and experiences that they will remember while reflecting city’s energy and culture.”
William Boulter, Chief Commercial Officer, IndiGo, “We feel absolutely honoured for being adjudged as the winner and bagging this award at DA Excellence Awards. This accolade serves as a testimony to our commitment towards our operations in the Middle-East and recognises each 6E family member for all the unrelenting effort that they put in every day. We would like to thank Dubai Airports for this recognition and we hope to continue serving the increasing demand on the Middle-East routes”.
Boulter further added, “It is our endeavour to exceed our customer and partner expectations consistently. We will work harder to achieve more feats together and set new benchmarks for ourselves”.
Focusing on Customer Service, Operations, Innovation, Partnership, Sustainability and Pride and Dedication, nominations were submitted from around the airport community for airlines and commercial partners over several months and a board of judges decided the final outcomes of the Dubai Airports Excellence Awards 2019.