What use is an excellent service offered by the government if people are unaware of it?
Next time you have any civic complaint with the Noida authority, try the mobile application called, ‘Noida Citizen Charter’. This is a flagship project of Noida Authority which has made it easier for residents to lodge and track complaints. You don’t have to go to the Noida Authority office anymore to register one. It will save lot of paper, time and running from pillar to post to get anything done.
This portal claims to have 180+ services of 12 departments online. The timeline to solve each issue has been mentioned on the app and on the website. Also, the website mentions sector wise & department wise contact details of NOIDA.
As soon as you lodge your complaint, you are going to receive an SMS /E-Mail with Service Application No, Date of Submission, Date of Delivery of Service, and phone number of the officer in-charge.
“The response time to the complaint via the application is quicker and seamless.The only need that remains is to popularize the platforms so that the maximum number of citizens find out about it and can put it to good use to solve their problems.”, says social activist Aditya Srivastava
3 ways to lodge your complaint:
• ‘Noida Citizen Charter’ app
• ‘noidaforcitizens.com’ website
• Noida Call Center Number ‘0120-2425025’
