New Delhi, March 1: Delhi Police Commissioner Rakesh Asthana on Monday introduced three digital initiatives- revamped & refurbished Delhi Police Website, Anubhuti-QR Code-based feedback system, and e-Chittha portal to ensure the safety and security of people with maximum use of technology.
the commissioner speaking about the three initiatives explained Anubhuti-QR code-based feedback system will help them improve with public feedback. Delhi Police website has not only been updated with all info but also refurbished. E-Chittha is the backbone of duty distribution.
As per Asthana, “This is with the aim to add a new dimension in digitising and modernising the Delhi Police & also it was necessary to optimise the utilisation of technology in order to improve the service delivery system and to ensure the safety and security of the people.”
As per the Delhi police officials, “Anubhuti QR Code-based feedback system will establish two-way communication between the public and the police, and the analysis of the feedback received will help improve the functioning of the department.”
Anubhuti-Feedback Management System is a paperless feedback system. The citizens visiting the police station have to scan the QR code of the police station and mark the feedback responses. Response database will be utilized to analyze and take corrective steps for improvement in the police-public interface. The identity of the user will not be disclosed.
The newly updated Delhi police website has more information & will be quite useful for citizens to know about the department and its services in one click.
Further talking about the third initiative Asthana said, “‘e-Chittha’ is the “backbone” of duty deployment and its implementation, which will ensure eight-hour shifts in the department, will not only ensure optimal use of manpower resources but also increase the efficiency and transparency of the personnel.”
The e-Chittha has been functioning in all 178 territorial police stations from Monday.
